Our Services

Comprehensive Labour Relations Services for Employers and Employees

From dispute resolution and arbitration to compliance support and industry guidance, we provide professional services that promote fair, productive and harmonious workplaces.

Collective Bargaining

Collective bargaining is the process through which employers' organizations and trade unions negotiate terms and conditions of employment. It promotes fair agreements on wages, benefits, working conditions, and other employment matters while fostering constructive workplace relationships.
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CONCILIATION & ARBITRATION

Conciliation is a structured process where an independent conciliator helps employers and employees resolve disputes through dialogue and mutual agreement. Where conciliation is unsuccessful, the matter may proceed to arbitration, where an impartial arbitrator hears both parties and delivers a binding decision in accordance with labour laws.
STEPS IN GRIEVANCE HANDLING

INDUSTRIAL INSPECTIONS

Industrial inspections help ensure compliance with labour legislation, Collective Bargaining Agreements, and workplace standards. NEC inspectors assess working conditions, employment practices, and statutory obligations, providing guidance to promote fair, safe and productive workplaces.
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Other Services We Offer

Training & Awareness

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Labour Relations Advisory

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Industry Support

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STEPS IN GRIEVANCE HANDLING

Steps
  • Any grievance should be initially discussed with the employees’ immediate supervisor.
  • Where there is no agreement, the grievance will be discussed between the employee, his supervisor and the workers committee representative.
  • If agreement is still not reached, the grievance will be discussed between the employee, his workers committee representative, the supervisor’s manager. The Human resources concerned with employee relations matters could be included at this stage.
  • hould agreement still not be achieved, the grievance is discussed the supervisor, the supervisor’s manager, the workers committee representative or Trade union official and the appropriate personnel official. A representative of the employer organisation may also be present if the company so wishes.
The grievance is still unresolved it can be referred to:
  • A government Labour relations officer who either settles the dispute or refer the case to arbitration if parties fail to reach an agreement at conciliation stage.
  • An agent of the relevant employment council.
  • An arbitration will make a determination pertaining to the issue and the decision of the arbitrator is binding to all parties involved.
  • The aggrieved party may make an appeal to the Supreme court if he or she is not satisfied with the decision of the arbitrator.
  • Various Codes of Conduct have different grievance hearings and appeal steps and structures.
  • A grievance remains unresolved until an employee declared satisfaction.

Need Assistance With a Labour Matter?

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Frequently Asked Questions

To get started with NEC Food and Allied Industries, employers and employees can contact our offices or submit an enquiry through our website. Our team will guide you through the registration process, required procedures and the appropriate steps for your labour-related matter.

The required documents depend on the service or matter being handled. Generally, applicants may need relevant employment records, company registration details, identification documents, correspondence related to the dispute and any supporting evidence relevant to the case.

NEC fees and charges vary depending on the service required and applicable regulations. For accurate information on current fees, please contact our offices or speak with our team for guidance.