No 3 Sunderland Avenue Belvedere, Harare | +263 242 772 625 | +2638677010194 | admin@necfood.co.zw
Services
Fair Solutions. Lasting Harmony
From dispute resolution and arbitration to compliance support and industry guidance, we provide professional services that promote fair, productive and harmonious workplaces.
What We Offer
The NEC provides specialised services under the Labour Act to resolve industrial disputes and promote harmonious workplace relations in Zimbabwe.
Collective Bargaining
We facilitate negotiations between employers and employees to agree on fair wages, benefits and working conditions through collective bargaining agreements.
Conciliation & Arbitration
Our experienced Designated Agents conduct fair and impartial arbitration proceedings in accordance with the Labour Act.
Industrial Inspection
We conduct inspections to assess compliance with applicable labour laws, promote safe working conditions and help prevent workplace disputes.
Education & Training
We provide education and training programmes designed to empower employers, employees, workers’ committees and works councils across Zimbabwe’s Food and Allied Industries.
Collective Bargaining
Collective bargaining is the process through which employers' organizations and trade unions negotiate terms and conditions of employment. It promotes fair agreements on wages, benefits, working conditions, and other employment matters while fostering constructive workplace relationships.
Conciliation & Arbitration
Conciliation is a structured process where an independent conciliator helps employers and employees resolve disputes through dialogue and mutual agreement. Where conciliation is unsuccessful, the matter may proceed to arbitration, where an impartial arbitrator hears both parties and delivers a binding decision in accordance with labour laws.
Industrial Inspection
Industrial inspections ensure workplaces comply with labour laws and required standards. Regular inspections assess compliance with the Labour Act and Collective Bargaining Agreements, while specialised inspections focus on occupational health and safety, promoting safe and fair working conditions.
Other Services We Offer
Training & Awareness
Providing training and guidance to help employers and employees understand labour laws, workplace rights and responsibilities.
Labour Relations Advisory
Offering expert advice on labour-related matters to promote positive workplace relationships and prevent disputes.
Industry Support
Supporting employers and employees in addressing industry challenges and promoting compliance, productivity and industrial harmony.
Fairness. Compliance. Harmony
Why Choose Our Services
We are committed to delivering efficient, fair and professional dispute resolution services that benefit both employers and employees.
Impartial & Professional
Netrual and Independence agents
Fast & Efficient
We encourage timely dispute resolution
Legal Compliance
We help promote adherence to the Labour Act
Long-Term Solutions
We encourage constructive dialogue and sustainable workplace harmony.
STEPS IN GRIEVANCE HANDLING
Steps
- Any grievance should be initially discussed with the employees’ immediate supervisor.
- Where there is no agreement, the grievance will be discussed between the employee, his supervisor and the workers committee representative.
- If agreement is still not reached, the grievance will be discussed between the employee, his workers committee representative, the supervisor’s manager. The Human resources concerned with employee relations matters could be included at this stage.
- hould agreement still not be achieved, the grievance is discussed the supervisor, the supervisor’s manager, the workers committee representative or Trade union official and the appropriate personnel official. A representative of the employer organisation may also be present if the company so wishes.
The grievance is still unresolved it can be referred to:
- A government Labour relations officer who either settles the dispute or refer the case to arbitration if parties fail to reach an agreement at conciliation stage.
- An agent of the relevant employment council.
- An arbitration will make a determination pertaining to the issue and the decision of the arbitrator is binding to all parties involved.
- The aggrieved party may make an appeal to the Supreme court if he or she is not satisfied with the decision of the arbitrator.
- Various Codes of Conduct have different grievance hearings and appeal steps and structures.
- A grievance remains unresolved until an employee declared satisfaction.
